Are the technical support services from your hardware or software vendor enough? Do you have issues that are not directly related to the hardware or software itself? Do you need some guidance to get over a programming hurdle?
We can offer technical support for hardware, software and programming assistance.
Very often, hardware and software vendors are tied to only supporting issues with the hardware and software itself, with little or no programming assistance due to the strictness of their policies. And, if you have a mix of hardware and software from different vendors which have to interact or network with each other, you have to contact each one to try to resolve your issues. Sometimes Vendor A can say that the problem is with Vendor B and vice versa, since they may not have experience with the opposite vendor’s hardware or software.
We have knowledge in multiple brands of hardware and software:
Siemens
Rockwell
Omron
Mitsubishi
Schneider Electric
Cutler-Hammer
Red Lion
Exor
Weintek
Maple
IDEC
Hitachi
Control Technology Inc.
… and more
We have knowledge to make Vendor A’s AC Drive to work with Vendor B’s PLC, which in turn needs to work with Vendor C’s HMI/SCADA. We promise to return your request for support within 24 hours, but in reality we will respond within minutes wherever possible.
We support communication protocols:
Siemens
Rockwell
Omron
Mitsubishi
Schneider Electric
Cutler-Hammer
Red Lion
Exor
Weintek
Maple
IDEC
Hitachi
Control Technology Inc.
… and more
More services
-
You can have 20 years’ experience in automation to support your PLC programming needs.
-
We can create, customize or convert your project. The software vendor can be chosen by us or you.
-
We have developed Excel reporting with selectable parameters for production data, alarms, password entry tracking, etc.
-
If you’re having trouble getting started in your automation hardware and software selection, you’ve come to the right place to get you going.
-
We can offer technical support for hardware, software and programming assistance.
-
If your control system is old, it may be time to upgrade. We can convert older programs to newer platforms.
-
-
We can do informal traning, where we can cover only what is necessary for you to know.
